Search results for "workplace interaction"

Sharing cultural knowledge at work: a study of chat interactions of an internationally dispersed team

2015

Tässä artikkelissa tarkastellaan etnometodologisen jäsenkategorisoinnin analyysin avulla, kuinka kansainvälisesti hajautetun tiimin jäsenet jakavat kulttuurista tietoa Skype™ -keskusteluissaan. Tarkemmin katsotaan sitä, miten osallistujat luokittelevat itsensä ja muut tiimin jäsenet ’kulttuurisiksi tietäjiksi’ ja ’ei tietäjiksi’. Analyysissa havaittiin neljä tapaa, joilla tiimin jäsenet jakoivat tietoa samalla kun he hallinnoivat tehtävien jakelua ja suorittamista sekä rakensivat yhteisymmärrystä vuorovaikutuksessa. Tutkimuksen tulokset osoittavat, että kulttuurinen tieto on dynaamisesti muuttuvaa, kontekstisidonnaista ja vuorovaikutuksessa rakentuvaa. Sen sijaan että kulttuurisuus haittais…

Communicating interculturality in the world of work

2015

Lectio praecursoria puheviestinnän väitöskirjaksi tarkoitetun tutkimuksen Communicating interculturality in the workplace tarkastustilaisuudessa Jyväskylän yliopistossa 24.10.2015. Vastaväittäjänä toimi professori Fred Dervin (Helsingin yliopisto) ja kustoksena professori Maarit Valo.

Negotiation of expertise and multifunctionality : PowerPoint presentations as interactional activity types in workplace meetings

2016

This article investigates exchanges between the presenter and another participant within PowerPoint presentations in workplace meetings. Using ethnomethodological conversation analysis as a method, it examines 1) how participants orient to each other's expertise, 2) what is accomplished through the exchange and 3) how the PowerPoint slide is interwoven with the process. The results show how the exchanges establish the presentation as information delivery in which the complexity of professional knowledge is displayed and negotiated. Moreover, there is an orientation to directive functions of the presentation activity. The PowerPoint slides as a text and as a material object are evoked for th…

Cultural Identity in Everyday Interactions at Work: Highly Skilled Female Russian Professionals in Finland

2013

The dominant research strands into social interaction in culturally diverse workplaces have focused on issues of organizational efficiency and discrimination, and they have treated cultural identity as static, monolithic, and universally shared. This study aims to problematize this view. It is argued that our understanding of cultural workplace diversity could be extended through the integration of interpretive and critical interpersonal communication theorizing on cultural identity as dynamic and processual, constructed between and among people in everyday workplace interactions and in relation to larger social, political, and historical forces. This argument is illustrated by an analysis …

Finnish L2 proficiency for working life : towards research-based language education and supervision practices

2021

In all Nordic countries, the L2 proficiency needed at work has become a key area in the language education provided for adult immigrants. This paper is part of a series of articles that gives an overview of language policies and research activities in the Nordic countries related to L2 in working life, together with a presentation of novel empirical analyses. Here, the focus is on the Finnish perspective. The aims of this paper are twofold. First, it provides an overall picture of the policies and research findings underlying recent tendencies in Finnish L2 language education in/for working life. After this, the article presents two case studies of clinical supervision practices in health c…

Hallinnollinen vuorovaikutus sairaalatyöyhteisössä

2018

As the healthcare sector is constantly growing and changing, it is more important than ever to consider how we can ensure that a sufficient number of employees are available in healthcare organizations now and in the future. Social interactions play a key role when it comes to constructing, maintaining and developing organizations, workplaces, groups and teams that motivate people. Administrative groups, such as various management groups and staff meetings, have a significant impact on the performance of organizations and their employees. They create resources and develop and maintain the processes for the entire organization. The aim of this doctoral dissertation is to better understand ad…

Communicating interculturality in the workplace

2015

Social support in the workplace for physicians in specialization training

2018

ABSTRACT When becoming a specialist, learning-through-service plays a significant role. The workplace affords good opportunities for learning, but the service-learning period may also impose stress on phycisians in specialization training. In medical work, social support has proved to be a very important factor in managing stress. Social support may afford advantages also for learning and professional identity building. However, little was known about how social support is perceived by doctors in specialization training. This study aimed to understand the perceptions of physicians in specialization training regarding social support communication in their workplace during their learning-thro…

Hoitohenkilöstön käsitykset työyhteisön vuorovaikutuksen merkityksestä hyvinvoinnille

2015

Sairaalaorganisaatiossa hoitohenkilöstön työhyvinvointi kohtaa monenlaisia haasteita, jotka kumpuavat sekä työn luonteesta että organisaation rakenteista ja hierarkiaverkostoista. Tämän artikkelin tavoitteena on ymmärtää työhyvinvoinnin rakentumista sairaalatyöyhteisön vuorovaikutuksessa jäsentämällä hoitohenkilöstön käsityksiä vuorovaikutuksen ja työhyvinvoinnin yhteyksistä. Tutkimusasetelma on laadullinen. Tutkimusaineistona oli yhdeksän hoitohenkilöstön jäsenen respondenttihaastattelua. Aineisto kerättiin erään suomalaissairaalan yhdestä työyksiköstä. Analyysin lähtökohtana käytettiin fenomenografisen lähestymistavan näkemystä käsityksestä: pyrkimyksenä oli ymmärtää merkityksenantojen mo…